From 1st July 2025, Fairmore Medical Practice is moving to a new appointment system called Accurx Total Triage.
This means that all appointment requests will first go through an online or phone triage system. You can send your request through our website or call us, and a doctor or clinician will review it and decide the best next step. This might be a same-day phone call, a face-to-face appointment, or helpful advice via message.
If your problem is routine and not urgent, your appointment may be booked for a future date — this could be in a few weeks’ time. Urgent problems will continue to be prioritised.
This change will help us make sure every patient gets the right care, at the right time, with the right clinician.
Thank you for your support as we make this improvement to our service.
Contact us online using the new appointment system
Watch a video about our new appointments system (on YouTube)
Watch a video showing you how to make a request