Appointments

To cancel your appointment:

• Use your NHS account (on the NHS website or in the NHS app).
• phone your practice as soon as possible, Monday to Friday. View your surgery contact details
• reply CANCEL to your appointment reminder text message

If you need urgent dental care and are a regular patient of a dental practice please contact your dental surgery and an answer-phone message will give you details of where and when emergency treatment is available.

If you are not a regular patient of a dental practice, please contact the emergency dentist on 0300 123 4010 service.

Please note that emergency dental treatment can only be provided for trauma and emergencies. All requests will be assessed over the telephone before an appointment can be arranged.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
• If you need an interpreter.
• If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone your practice before 10am.