Access to medical records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Please ... [continue] Access to medical records
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you ... [continue] Accessing someone else’s information
Catchment areas
Before filling out a registration form, check you are in our catchment area. If you are within our catchment area, you can complete our registration form. PWE Accrington Victoria – ... [continue] Catchment areas
Changing your contact details
To update details like your name, address, phone numbers or email address: fill out the change of contact details form below phone the surgery, when we are open Change of ... [continue] Changing your contact details
Complaints
We are aware that things can sometimes go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for ... [continue] Complaints
Frailty Score recording on health records
Frailty Score on health records Frailty is a word used in healthcare which can often be misunderstood. You may have recently seen a frailty score appear on your health record. ... [continue] Frailty Score recording on health records
Friends and Family Test
Please let us know how likely you are to recommend our GP practice to your friends and family.
GP net earnings
The average pay for GPs working in {{surgeryName}} in the last financial year was {{gpNetEarnings}} before tax and National Insurance. This is for {{numberOfGpsAtPractice}} who worked at the practice for ... [continue] GP net earnings
Health information
Self care advice and links to helpful resources.
Medical education
We are a training practice and we may offer you an appointment with a GP registrar. These doctors are fully qualified and will have worked in several hospitals. They are ... [continue] Medical education
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records ... [continue] Patient confidentiality
Patient feedback
We welcome your views and suggestions about our service. We work hard to provide a trusted and valued service to all of our 23,000 patients. If you have something good ... [continue] Patient feedback
Patient Participation Group
We have an active patient participation group at our practice. Find out about our patient participation group Our patient group … Join our Patient Participation Group We welcome enquiries ... [continue] Patient Participation Group
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient survey and results
We will publish the latest patient survey and results information on this page.
Patient transport services
If the patient requires transport for any subsequent follow-up appointments, it is normally the clinic that will arrange this. There are some booking centres who do this on behalf of ... [continue] Patient transport services
Practice policies
Read our practice policies on these pages.
Register with the surgery
Catchment area Before filling out a registration form, check you are in our catchment area. Find out which GPs you can register with on the NHS website. Registering with our practices How ... [continue] Register with the surgery
Research practice
PWE Healthcare is a research practice. Research can: Find new and better ways of preventing, diagnosing and treating diseases or conditions Test new ideas that could improve the lives of ... [continue] Research practice
Using this website
The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute ... [continue] Using this website
Veteran friendly GP practice
PWE Healthcare is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community. Our accreditation shows we can deliver the best possible care and treatment ... [continue] Veteran friendly GP practice
Date published: 20th September, 2023
Date last updated: 21st September, 2023