Contact details
Call us: 01282 803 736
Lines open 8am to 6.30pm
Contact us online:
For prescriptions and test results, use your NHS account or the NHS App
Pendle Valley Practice now have many ways you can contact us to request an appointment, you don’t need to sit in the phone queue anymore.
Visit this link: https://request.mygp.com/mck
Via the NHS APP
Via the MY GP APP
Or on the telephone as normal: 01282 803 736 where our Care Navigators will either send you a questionnaire to complete via text or will ask you some additional details to ensure we deal with your problem in the most appropriate way.
You will fill in a small form providing us with vital details of your problem and how long you have had it for. All appointment requests will be reviewed by a clinician and dealt with as appropriate. IF YOU NEED TO BE SEEN THAT DAY YOU WILL BE. If your issue is non urgent, we will offer you an appointment within 10 days.
Our Care Navigators are no longer able to book you straight into an appointment, please be kind to them.
Email us:
[email protected] (for prescriptions and sicknotes)
[email protected] (all other requests)
How to get here
You can plan how to get here on this useful service Traveline.
Staff training dates
Our practices will be closing from 1pm on the following dates for the afternoon for staff training:
- 11th June 2026
- 2nd July 2026
- 8th September 2026
- 8th October 2026
- 4th November 2026
Bank holiday closures
We will be closed on Bank Holidays.
Go to the GOV.uk website for a list of all Bank Holiday dates for England and Wales
For feedback or complaints
Please see our feedback page.